Benchmark IT - Technology Talent

Business Intelligence Analyst – Remote: Our direct client, a fast-growing digital healthcare company based in NY, is looking for an experienced and curious Business Intelligence (BI) Analyst. You will oversee and conduct the conversion of data into insights that will lead to informed business decisions. You will work directly with stakeholders and business executives according to each assigned project. You should have a curious nature, a passion for digging deeper into the data of an organization and have a knack for translating and telling the story of the insights that the data provides.  You must have a keen understanding of the business and be motivated to help find solutions to complex problems. Responsibilities:

• Developing business requirements: Work with end-users and organizational stakeholders to develop business requirements for BI solutions. This includes understanding business needs, identifying data sources, and developing data models that meet business requirements. Work closely with the organization’s data analytics and reporting to empower teams and influence business decisions.
• Work in data sources: Identify, evaluate, and document potential data sources in support of project requirements within the assigned departments in the business.
• QA testing dashboards and reports: Help in QA testing dashboards and reports to ensure that they meet business requirements and are free of errors. Ensure data accuracy and create ad hoc reports.
• Experience working with Tableau or other comparative BI tools is required.
• Present data insights that tell the story and provide suggestions for action-planning to the appropriate subject matter experts in a timely manner and participate in brainstorming on approaches or solutions to a business problem.
• Stakeholder communication: Identify and communicate risks and issues in projects/programs initiated by the assigned departments and communicate this information as soon as possible to the relevant leadership. Identify, communicate, and resolve data gaps that impact the fulfillment of the business’s functional requirements promptly.
• Build and operationalize processes that ensure timely data-loading and maintain accuracy and relevance of Use data to guide assigned business departments through all programs and initiatives, enabling continuous improvement in data quality, departmental performance, and overall business performance.

Qualifications:

• Bachelor's degree in data science, Computer Science, Information Technology, Economics, Information Systems, Statistics, Applied Math, Business Administration, or related field required. Master’s preferred.
• At least 2 years of experience in business analysis and data/quantitative modeling.
• Experience working with Tableau strongly preferred.
• Proficient in Microsoft Office Suite with expertise in Excel.
• Extremely detailed, organized, and able to work in a fast-paced environment while handling multiple projects.
• Excellent written and verbal communication skills.

Our direct client, a leading global firm, is expanding its cloud-based infrastructure operations team. Offering a competitive salary, bonus, and strong career growth potential, they seek an experienced engineer proficient in Windows Server Engineering and Azure Engineering to maintain and evolve core business applications worldwide, with a focus on triaging incidents and managing end-to-end solutions. This role entails a 70% focus on server operations and 30% on projects, with responsibilities including anticipating, analyzing, and solving operational incidents while effectively communicating with stakeholders. As a Senior member of the global server operations team, you will provide support across multiple regions in Microsoft Azure, serving as an escalation point and mentoring other engineers, while collaborating closely with various teams within the organization. Approachability and leadership are key traits for success in this role. As part of providing support to a global environment, you will be part of an On-Call rotation that leverages several engineers in their respective US and European time zones. This is a hybrid office-based position located out of our Stamford, CT (preferable) or Charlotte, NC location. 

• Remote working days are Monday and Fridays. 
• In-office days are Tuesday, Wednesday, and Thursday. 

Competencies and Requirements:

• 5+ years hands-on experience with Microsoft Azure cloud offerings in a system engineering and operations capacity.  Ability to design and implement Azure native solutions to reduce the need for 3rd party toolsets.
• 7+ years of Production Server Engineering and Operational support in a global environment that is predominately Windows with exposure to various versions of Linux.  
• Strong ability to create and maintain scripts, utilizing toolsets/languages such as PowerShell, YAML, KQL, bash, JSON, Ansible, to automate manual processes.
• Experience deploying cloud resources utilizing Infrastructure as Code technology (Terraform). 

• Experience working in an Azure DevOps/DevSecOps environment and knowledge supporting and maintaining CI/CD pipelines.

• Strong communication skills (written and verbal) to both a technical/non-technical audience. 

Nice to have qualifications:

• Experience managing an Active Directory environment (DHCP, DNS, GPO, DFS)
• Experience designing and implementing Azure Monitor to provide the appropriate level of proactive alerting to ensure environmental uptime.          
• Experience with Container support and orchestration within a public cloud (Docker, Kubernetes, AKS).
• Ability to liase with the architecture team to present new ideas, design a solution and see it through to implementation.
• Prior experience defining and/or operating disaster recovery plans.
• Ability to Mentor other system engineers on core support and triage approach improving overall team development and the quality of delivered IT services.
• Previous experience working with Security and Compliance teams to provide evidence demonstrating compliance with operational controls.
• Ability to identify areas of inefficiency, propose and implement standards and automations to reduce complexity, improving the overall framework.
• Understand and control the operational costs associated with operating in a Microsoft Azure environment.
• Ability to demonstrate strong time management and prioritization skills within a dynamic environment. 
• Demonstrate strong Attention to Detail and a customer-centric mindset to understand requirements and follow established controls within the environment.   
• Ability to create and maintain configuration, operational and control documents.
• Possess a Growth Mindset, keen to learning and exploring.

Immediate interview and hire - send resume today for immediate consideration!    

Technology Account Executive  – Hybrid - Benchmark IT

Benchmark IT, a leading technology consulting and recruitment firm in the NY Metro area, has an outstanding opportunity for a Technology Account Executive in our Stamford, CT headquarters.  We operate in Hybrid mode, 1 day/week in the office and 4 days/week from home.   

We’re looking for candidates with a minimum of 2 years technical sales or account management experience to join our team, working and learning from the best in a supportive, ethical and fun environment.

What’s in it for you:

·       Base salary plus unlimited commission plan ·       Full benefits including 401K ·       Comprehensive training with industry-leading tools and techniques ·       Career advancement opportunities

Here’s your day to day:

·       Build and maintain strong client relationships and identify new business opportunities by contacting and visiting clients and prospects. ·       Generate sales leads utilizing social and professional media platforms, along with your own network. ·       Convert leads into qualified prospects and clients through your persistent ability to connect via phone calls, emails, and referrals. ·       Work with internal recruiting team to vet and select top candidates and ensure they are the right technical and cultural fit for your clients. ·       Ongoing account management and contact with all managerial levels and roles within the client company. ·       Serve as client advisor regarding IT industry staffing trends and staffing mix.

Here’s what you’ll  bring to the team:

·       Ability to confidently identify and engage with all levels of IT decision makers. ·       Strong, persistent, and diplomatic sales and customer service skills. ·       Excellent listening, written, presentation and negotiation skills ·       Confident and engaging interpersonal and people skills. ·       Strong personal initiative to follow up and close business ·       Ability to thrive in and contribute to a team environment.

Here’s what will make you stand out:

·       Understanding of the tech marketplace ·       Sophisticated understanding of all social media platforms ·       Proven track record of meeting and exceeding goals. ·       Willingness to learn and implement new techniques that are necessary for success.

Required Experience:

·       Bachelor’s Degree or higher ·       2+ years in technology sales, recruiting, staffing or related business-to-business technology sales field  

Data Engineer (with Salesforce experience) - Hybrid: Our direct client, a fast-growing FinTech firm in New York City, is looking for a Data Engineer to join the Data and Analytics team. This role will help build the infrastructure to make data a central part of the firm. Data driven decisions are very critical for the business, as a result, we are looking for an Engineer that will be able to use the ata and understand it to help make actionable decisions. The ideal candidate can quickly grasp complex and fluid business problems and solve them with robust and creative analyses after having built a highly performant and scalable infrastructure to warehouse the data. 2 or 3 days onsite work in the NYC midtown office is required.  Base salary is in the $120-150K range DOE, plus generous bonus and stock options.  Responsibilities

• Leverage open-source technologies and cloud solutions to build elegant features that users love. 
• Develop and automate large scale, high-performance data platform infrastructure to drive the business growth and enable data-driven organization. 
• Design and develop reusable components and frameworks for ingestion, cleansing, and data quality. 
• Streamline the ingestion of raw data from various sources into our Data Lake and Data Warehouse. 
• Design data models for optimal storage and retrieval that represent the product entities and meet business requirements. 
• Design and develop in Salesforce and Apex to automate processes and meet a variety of business needs. 
• Coordinate closely with sales and product development teams daily to push firm’s strategy and improve the overall profitability of our business. 

Qualifications

• Bachelor’s or Master’s degree in computer science, data science, mathematics, statistics or other quantitative area or related field 
• 1-4 years of experience with open-source technologies or object-oriented/functional programming, strong ability to write easy-to-scale, and high-quality code 
• Experience in at least one numeric research framework (python/pandas, R/Splus, Octave/Matlab) 
• Familiar with OLAP (Redshift, Snowflake) and OLTP (PostgreSQL, MongoDB) databases 
• Familiar with various database designs (Relational, Columnar, NoSQL) 
• Experience with Salesforce development, Apex, and working with Apex classes, batching, bulk processing, triggers, events and event buses, and writing test classes 
• Experience using probability/statistics 
• Detail-oriented, able to multitask, and work in a fast-paced environment 
• Passionate about programming and cutting-edge technologies 
• Professional experience with Python and JVM based languages such as Scala, Java, and Kotlin is preferred 
• Experience building data-pipelines, data-lakes and data warehouses is preferred 
• Good knowledge of financial markets and financial instruments is preferred 
• Experience with AWS solutions such as Lambda, S3, Kinesis, ElastiCache is preferred 
• Familiar with AWS and infrastructure-as-code (terraform or cloud formation) is preferred 
• Familiar with the use and restrictions of PII data for analysis, research, development, and testing is preferred 

Full-stack Software Engineer (Ruby and React): Hybrid Our direct client, a fast-growing FinTech firm in New York City, is looking for a Full Stack Software Developer.  In this role, you will be working end-to-end on new features, enhancements, and defect resolution on one or more of the firm’s software platforms. This role will work closely with the product management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found in manual test efforts.  For this role, 3 days onsite work in the midtown Manhattan, NY or Greenwich, CT office is required, the base salary is in the $130-160K range, DOE. Responsibilities 

• Help manage web application development in React as front end and Ruby on Rails as a backend. 
• Unit and integration test development using RSpec. 
• Active participation in daily stand-up meetings. 
• Active participation in Peer Code Reviews as part of our standard SDLC and Change. 

  Qualifications 

• 5+ years software engineering experience?building?enterprise SaaS cloud-based solutions 
• 3+ years of Ruby on Rails development experience 
• 3+ years of hands-on experience with modern JS frameworks such as React 
• 2+ years of front end and back-end test automation development using RSpec, Cucumber or similar 
• Technical leadership/management experience is a plus 
• Demonstrated understanding of relational database concepts and modeling practices. 
• Familiar with cloud-based technologies – K8S, AWS etc. 
• Able to work in an Agile/Kanban methodology 
• Able to work independently or as part of a group effort, as required 
• Solid problem-solving ability 
• Excellent communication skills 
• Collaborative approach to software development 

Data Engineer - Hybrid: Our direct client, a fast-growing FinTech firm in New York City, is looking for a Data Engineer to join the team, who can help build the infrastructure to make data a central part of the firm’s business.  Data driven decisions are very critical for the business, as a result, we are looking for engineers that will not only be able to use the data but also understand it and help make actionable decisions. Data Engineers quickly grasp complex and fluid business problems and solve them with robust and creative analyses after having built highly performant and highly scalable infrastructure to warehouse the data. If you love using the latest technologies, working on creative software projects, and/or thinking about innovative new business plans in your spare time, read on. 3 days onsite work in the NYC midtown office is expected with some flexibility.  Base salary is in the $120-150K range DOE, plus generous bonus and stock options.  How You Will Fulfill Your Potential

• Leverage open-source technologies and cloud solutions to build elegant features that our platform users love
• Develop and automate large scale, high-performance data platform infrastructure to drive the business growth and enable data-driven organization
• Design and develop reusable components and frameworks for ingestion, cleansing, and data quality
• Streamline the ingestion of raw data from various sources into our Data Lake and Data Warehouse
• Design data models for optimal storage and retrieval that represent the product entities and meet business requirements
• Coordinate closely with sales and product development teams daily to push firm’s strategy and improve the overall profitability

What We’re Looking For

• Bachelor’s Degree in Computer Science, Data Science, Mathematics, Statistics or other quantitative area or related field
• 5+ years of experience with open-source technologies or object-oriented/functional programming, strong ability to write easy-to-scale, high-quality code
• Experienced in at least 1 numeric research framework (python/pandas, R/Splus, Octave/Matlab)
• Familiarity with OLAP (Redshift, Snowflake) and OLTP (PostgreSQL, MongoDB) databases.
• Familiarity with various database designs (Relational, Columnar, NoSQL)
• Some background in probability/statistics
• Detail-oriented, ability to multitask and work in a fast-paced environment
• Ability to work independently while also being a strong team player
• Excellent written and verbal communication
• Passionate about programming and cutting-edge technologies

Preferred Qualifications

• Master’s in Computer Science, Data Science or related field
• Professional experience with Python and JVM based languages such as Scala, Java, and Kotlin
• Experience building data-pipelines, data-lakes and data warehouses.
• Good knowledge of financial markets and financial instruments
• Experience with AWS solutions such as Lambda, S3, Kinesis, ElastiCache
• Familiarity with AWS and infrastructure-as-code (terraform or cloud formation)
• Familiarity with the use and restrictions of PII data for analysis, research, development, and testing
• Full-time or internship experience as a data engineer in the financial technology industry is a plus

Sr. Product Manager-FinTech – Hybrid: Our direct client, a fast-growing FinTech firm in New York City, is looking for multiple senior level Technical Product Managers. The openings range from Assistant Vice President - Vice President level. This role will be working in a team-oriented environment with smart and hardworking individuals in a results-oriented culture with support from the Executive Management. This is a management level opportunity with room for growth and oversight over teams, projects, and space. This individual will have the opportunity to solve fun and complex industry-wide problems, spanning across various alternative investment products. This position will be working directly with end users and clients to bring scale and efficiency spanning across a multitude of different business processes, as well as various user experiences for key critical online functions.  This role will own, lead, and deliver various solutions with direct oversight of product building, largely defining and influencing others in their own space, from identifying unmet needs to defining requirements, writing user stories, developing project communication plans, and testing product features. We live and breathe agile and deploy fast, to learn and iterate quickly. Having fun while doing it is a big part of who we are so the ideal candidate will embrace a collaborative, multi-disciplinary team in a fast-paced, entrepreneurial environment. 3 - 4 days per week onsite work in the NYC midtown office is required.  Base salary is in the $130-180K range DOE, plus generous bonus and stock options.  Responsibilities

• Lead engagement with end users and clients to identify and deliver solutions to core functional areas and user experiences. 
• Develop the strategic road map and lead the direction of the product of the platform in partnership with stakeholders. 
• Present, communicate, and work directly with the executive management as needed or to provide status updates of critical strategic projects. 
• Resolve issues and concerns around the allocation of resources and work with stakeholders to manage expectations and setting of priorities. 
• Work with production support team and provide oversight and work to resolve existing gaps with new builds or proposals for new resources. 
• Propose and plan team structure and expansion where necessary with a well thought out plan of execution as the company grows. 
• Mentor the team by coaching and leading by example from all aspects of development whether building relationships or project execution. 
• Identify the highest leverage areas and mobilize key constituents quickly to deliver great products?and critical key features and functions. 
• Work with UX Design, Technology, and other partners in scoping different solutions, writing user-stories and preparing the organization for product launches. 
• Develop a strong understanding of business impacts and what is most critical and manage the team and space for concurrent requests and requirements. 
• Test and review online product upgrades and oversee team execution in general and ensure flawless execution. 
• Monitor the performance of the product and continuously improve it through all the life-stages of a product. 
• Maintain awareness of the competitive landscape from a business and legal and compliance perspective. 
• Step outside the product realm when appropriate to contribute to the team and overall company mission. 

Qualifications

• 10-15+ years of experience in product management in a fast-paced, agile environment 
• Proven track record of management of technical teams and projects, managing space for organizing requests and priorities, and managing space for organizing requests and priorities 
• Proven track record of exercising strong influence in partnerships with colleagues, teams, and clients 
• Great communicator and comfortable engaging executive management for ideas and resolutions 
• Natural problem solver and driven to push initiatives to conclusions 
• Critical thinker and comfortable with the unknown 
• Financial technology background strongly preferred 
• Willingness to dig deep, analyze and know the processes of how things work Willingness to dig deep, analyze, and know the processes of how things work 
• Comfort with leveraging SQL and able to generate conclusions based on data being presented
• Develop an in-depth understanding of organizational data flow and its impact on business processes 
• Expertise with QA testing and business analysis and project management 
• Strong technical background and understanding; Able to construct wireframes and design user experiences while understanding basic API functionalities 
• Strong interpersonal skills and capable of building relationships to gain buy in and achieve business results 
• History of customer centric focus with a knack for quick and thoughtful problem-solving 
• Strong interpersonal and presentation skills, with experience managing a dynamic team 

Director of Management Information Systems (MIS) – Hybrid: Our direct client, a New York City-based nonprofit corporation, is seeking to hire a Director of Management Information Systems (MIS.  In this role, you are responsible for overseeing the planning, design, integration, implementation, maintenance and support of all information technology (IT) functions for the organization. Other core responsibilities include managing MIS Department employees and third-party vendors, budget development and monitoring, and coordinating the progress of all active technology initiatives and projects.   3 days working on site in downtown Manhattan is required.  Salary is in the $135-145K range, with some flexibility and outstanding benefits (including pension).    Essential Duties: Strategic Planning  

1. Develop a strategic technology vision and formal plans (long and short term) for the best use and support of all information systems.
2. Collaborate with senior management and staff in the development of these plans to achieve organizational goals.
3. Oversee the implementation and support of high-quality cloud, platform, and infrastructure solutions that support the business strategies.
4. Develop and enforce IT & IS policy and procedures to ensure the protection of IT assets, data integrity, network security and privacy.
5. Prioritize initiatives and coordinate the evaluation, deployment and management of current and future technology systems and projects consistent with organizational goals and business requirements.
6. Monitor and evaluate trends and developments in information technology, services and products.
7. Identify and execute opportunities for automation

Organization / Staff Management

1. Manage a team of 4 full- and part-time MIS Department employees, including: workload  management, performance reviews, timesheet approvals, and staff training and development
2. Prepare and administer the MIS Department’s operating and capital budgets, tracking all expenditures for technology related projects, equipment, and improvements.
3. Manage the procurement process for all IT-related expenditures in accordance with organization’s s Procurement Guidelines and applicable laws, rules, and regulations.

Information Security Management  

1. Coordinate and monitor a strategic, comprehensive enterprise information security and IT risk management program.
2. Develop and enhance organization’s information security management framework.
3. Work directly with internal stakeholders to facilitate risk assessment and risk management processes.

Operations Management

1. Have primary accountability for the seamless functioning of IT systems, including approximately 160 workstations, servers, and network equipment across 5 office locations (2 primary locations), as well as the growing public Wi-Fi network.
2. Ensure timely, responsive and appropriate problem-solving and root-cause analysis in all matters  pertaining to all technology functions.
3. Develop, implement, maintain and regularly test Disaster Recovery and Business Continuity plan to ensure timely and effective restoration of IT services, as needed.
4. Develop, communicate and enforce policies and standards for acquiring, testing, implementing and operating technology systems.

Vendor/ Contract Management  

1. Develop and maintain effective business partnerships with vendors to ensure responsive and high- quality service and product delivery.
2. Manage vendors to ensure continuous delivery of technology in accordance with service level agreements and contractual obligations.
3. Implement and maintain appropriate vendor-management policies.

  Education and Experience Desired:

• Bachelor’s or Master’s Degree in Information Technology, Information Systems, Cyber Security or other related field.
• Fifteen (15) years of increasing responsibility in Information Technology, including direct accountability for project management and implementation, technical and customer support, strategic planning and budget oversight.
• 5 years of experience managing outsourced Information Technology services including contract administration.
• Knowledge of common information security management frameworks, such as ISO/IEC 27001, and NIST.
• Experience with Cloud (Azure) computing/Elastic computing across virtualized environments.
• Comprehensive knowledge of business principles and techniques of administration, organization and management, including finance, marketing and operations.
• Excellent written and verbal communication skills.
• High level of personal integrity.
• Innovative thinking and leadership with an ability to lead and motivate cross-functional, interdisciplinary teams.
• Excellent judgment and problem-solving abilities.
• Data Management - Capacity to use data to improve processes and operations while analyzing results and presenting findings to others

Head of Corporate Applications and Systems: Hybrid Our direct client, a fast-growing FinTech firm in New York City, is looking for the Head of Corporate Applications and Systems. In this role, you will oversee existing and future corporate applications which enable firm’s business functions, establish and execute the corporate applications strategy, work collaboratively with internal stakeholders, peer technology groups, and third-party vendors to enable firm’s departments, which includes physical locations in the US, Canada, Europe, and Asia. The firm is a cloud only technology company so the person in this position must be familiar with enterprise-class cloud software solutions (e.g. Salesforce, NetSuite, Coupa, Ceridian Dayforce, Expensify, Palo Alto, Prisma, AWS, Azure, Okta). This role will set the strategy for corporate applications data and systems integration, manage deployed platforms, and work with stakeholders when selecting and onboarding new capabilities for the company.  You will work with senior staff to understand and address gaps and weaknesses and deploy new capabilities across the firm. For this role, 3 days onsite work in midtown Manhattan, NY or Greenwich, CT office is required, the base salary is in the $200 - 260K range, DOE, plus bonus and equity. Responsibilities

• Strategic Technology Leadership: Develop and execute the corporate applications and systems strategy aligned with the company's business objectives, ensuring that technology initiatives support the company's growth and competitiveness in the FinTech sector.
• Corporate Systems Oversight: Manage the design, implementation, and maintenance of mission-critical enterprise systems, including HR, Legal, Regulatory and Compliance, Finance, CRM, and Risk Management tools and platforms.
• Technology Infrastructure Management: Work closely with the Head of Corporate Infrastructure and Technology to ensure applications and systems operate seamlessly on the company's IT infrastructure, including networks, servers, databases, and cloud services are scalability, reliability, and secure to handle sensitive financial data.
• Regulatory and Compliance, and Risk Management: Ensure that applications and systems comply with stringent financial regulations (e.g., SEC, FINRA, GDPR, etc.), oversee compliance audits, and implement robust risk management and cybersecurity measures to protect against threats.
• Vendor and Partner Management: Manage relationships with technology vendors, fintech partners, and third-party service providers. Select and collaborate with vendors that align with the company's needs and regulatory requirements.
• Data Governance and Analytics: Coordinate with other teams to oversee data governance frameworks, ensuring data accuracy, privacy, and security. Utilize advanced data analytics tools to derive insights for informed decision-making and to enhance operational efficiencies.
• Innovation and Technology Adoption: Identify emerging technologies relevant to firm’s services, evaluate their potential applications, and implement innovative solutions to improve products, services, or operational processes.
• Budget and Resource Allocation: Develop and manage applicable components of firm’s Technology budget, allocating resources effectively to meet the company's technological needs while optimizing costs.
• Team Leadership and Development: Lead a team of IT and project management professionals, providing strategic guidance, setting objectives, and fostering a culture of innovation and collaboration within the Technology department that supports 1200 globally distributed employees.

Qualifications

• 10+ years of supervisory and technical experience, managing enterprise level SaaS solutions and end-user computing environments
• 5+ years managing a fully cloud-based, corporate applications and computing environment
• Able to drive results, lead multi-disciplinary teams, influence others, and foster collaboration
• Able to travel to throughout the U.S. and to international offices as needed
• Excellent verbal and written communication skills, with the ability to communicate effectively with both senior business users and cross-functional teams to deliver effective solutions
• Results-oriented and business-savvy professional with a strong end-user technology background
• Strong process orientation, project management experience, problem solving ability, and strategic mindset
• Analytical, detail- and service-oriented
• General familiarity with information security best practices
• Bachelor’s degree in related field
• Experience managing Salesforce, NetSuite, Ceridian, Fusion, Palo Alto, Prisma, AWS, Azure, Okta, Coupa is a plus
• Experience leading and managing a dynamic team