Frank Fauskey

Registered Pharmacy Technician – Customer Service Representative — Urgently Hiring!

Job Title: Registered Pharmacy Technician – Customer Service Representative

Pay: $50,000-$62,400/year Hours: Full-Time Day Shift (Travel Required - Mileage Reimbursement) Start Date: ASAP

Are you a Registered Pharmacy Technician looking for a career that combines pharmacy operations, customer service, and relationship management? Join a growing long-term care pharmacy team where you’ll serve as a key connection between the pharmacy hub and healthcare facilities.

This role is ideal for a pharmacy professional who enjoys building relationships, supporting nursing teams, and providing hands-on pharmacy support in long-term care settings. You will travel to assigned facilities to perform medication audits, maintain emergency kits, support inventory management, train facility staff, and ensure exceptional pharmacy service.

What You'll Do:

• Serve as the primary liaison between the pharmacy hub and assigned long-term care facilities
• Deliver exceptional customer service and support while resolving facility concerns
• Support pharmacy implementation and pre-implementation activities
• Perform monthly medication cycle fills and medication exchanges at assigned facilities
• Remove unwanted medications and coordinate returns for credit or destruction
• Conduct medication room, emergency kit, IV cart, and medical cart audits
• Remove expired medications and monitor reorder needs
• Maintain emergency kits and IV kits according to pharmacy standards
• Place contingency stock into emergency kits and IV kits and monitor inventory levels
• Document all service visits, activities, and staff training through the company tracking system
• Train and retrain nursing staff on pharmacy procedures, kit usage, and pharmacy SOPs
• Communicate regularly with nursing staff regarding pharmacy services and support needs
• Assist with pharmacy hub operations when needed

What You'll Bring:

• Active pharmacy technician license/registration with the State Board of Pharmacy in good standing
• Minimum 1 year of experience in pharmacy or healthcare-related field
• Pharmacy technician experience preferred
• High school diploma or GED
• Strong customer service, communication, and relationship-building skills
• Ability to work independently while managing multiple facility locations
• Valid driver's license with a clean driving record
• Reliable transportation and personal auto insurance that covers business use
• Ability to travel extensively between customer locations with occasional overnight stays
• Ability to work irregular hours as needed for on-call duties

Physical Requirements:

• Ability to lift and move up to 50 lbs, with frequent lifting/carrying up to 25 lbs
• Ability to stand, walk, reach, bend, stoop, kneel, and perform fine hand coordination tasks
• Ability to read, write, and follow detailed written and verbal instructions
• Ability to safely operate a motor vehicle for extended periods

Why Join Us?

• Competitive salary: $50,000-$62,400/year
• Mileage reimbursement
• Monthly travel stipend
• 401(k) with company match
• Medical, dental, and vision insurance
• Paid time off
• Opportunity to work directly with healthcare professionals and long-term care facilities
• Career growth within a rapidly expanding pharmacy organization

Location & Schedule:

This is a full-time day shift position requiring regular and often extensive road travel to assigned long-term care facilities. Candidates should be comfortable with occasional overnight stays and potential weekend coverage based on on-call rotation responsibilities.

Ready to take your pharmacy career beyond the traditional technician role? Apply today or contact our recruiting team to learn more!

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